The trouble

CHFA’s process have been most report-intensive. One file selections regarding three hundred profiles to possess a single family relations financing so you’re able to more than 7,000 profiles for a professional mortgage. Group continue to create files on life of the borrowed funds. Such data need satisfy specific requirements and you can go through tricky business and mortgage approval processes. At the same time, CHFA must fulfill compliance both for government and you may economic regulatory regulators. These types of need some maintenance attacks in order to extend for more than sixty age.

The solution

To eliminate these issues, CHFA selected Hyland’s corporation blogs attributes system, OnBase. CHFA started on the first implementation for the human resources (HR). This new implementation getting Hours, a smaller sized agencies, became a straightforward earn one quickly proved the importance off electronic articles administration.

This new agency up coming moved on to Asset Government, Home Financing, Single Household members Credit, Multi-members of the family online payday loan Oklahoma Lending, Low income Housing, Tax Borrowing from the bank Allocation and Business Money. Our company is deleting lowest-worthy of jobs out of personnel with OnBase along side institution. Like that, they can work with behavior since their every single day workflow, perhaps not documentation, claims Brian Mueller, ECM System Manager.

Electronic files save your self $one million yearly

CHFA keeps provided the platform featuring its in-home build computer software. Users pull-up records in just a click here within casual software. Retrieving a newspaper document might take anywhere from around three to help you a dozen times, states Mueller. That have OnBase, pages pull up the actual document within just one to about three moments. That’s a beneficial 237% improve. Create you to up-over annually, therefore we help save more than $600,000 just with less recovery. Concurrently, it has got freed almost 1,000 square feet from work place, rescuing $175,000.

Unmarried Relatives Financing (nearly a few-thirds off CHFA’s organization) now grabs 100% of their data electronically. In place of seeking paper, employees are 3 x more productive. One conserves the brand new agencies more a couple of regular staff. Altogether, CHFA preserves $1 million from year to year with OnBase, says Mueller.

CHFA was susceptible to conformity for bodies and you can monetary functions communities. One another industries wanted rigid document preservation policies. With report, staying documents for the ideal timeframe are very difficult.

OnBase allows us to types and you will plan out stuff shorter. Do not need to worry about shedding a document prior to the maintenance period is actually right up, says Mueller. Whenever we actually ever need establish they, we won’t waste time looking using old document packets because of it. We are able to notice it which have an easy browse in OnBase.

This new Federal Financial Financial, HUD, FDIC, Ginnie Mae, Fannie mae plus all continuously carry out audits on the CHFA. Prior to, in search of the fresh expected files got weeks. Today, audits usually takes as low as couple of hours and you can CHFA prevents non-conformity fees and penalties.

Microsoft SharePoint and OnBase improve customer service

Coping with paper often managed to make it hard for users and you will lending couples to work well with CHFA. OnBase why don’t we change the means i relate to all of our people and you can partners, claims Mueller. Our company is simpler to work with and certainly will provides a much bigger impact on a whole lot more properties and you will smaller businesses to ensure that i strengthen communities and you will Colorado’s benefit.

One way CHFA is improving service is through SharePoint sites. Lending people examine requisite data regarding the Hyland platform and certainly will understand the condition of the financing online as a consequence of SharePoint. In the future, CHFA intentions to feature the two important items of frameworks actually then, replacing CHFA’s current system show completely.

Which have Hyland’s progressive posts qualities system and you can SharePoint collaborating, CHFA will improve providers techniques automation and you will company intelligence while maintaining the clear answer easy to use.

As to the reasons Hyland?

With Hyland, CHFA keeps an entire document administration service. Even better, brand new department achieved it as opposed to an army out of builders.

We are a little They shop. And all sorts of I can let you know about C# would be the fact its good chord for the a keyboard, however, I’m able to would an enormous, pervasive OnBase solution that’s employed by most of the staff within our agencies, Mueller said.

Coping with the fresh new Hyland cluster and utilizing OnBase’s simple setting software, CHFA possess the full business system one will bring finest services to Coloradans.